Our Terms of Business cover all our client engagements – you can read them here These form the contact between us, although they are overridden by any specific agreement arrangements or service level agreement between us and, in the case of PSCs, our PSC service specification below.
When we make changes to our Terms of Business we record the details in this log, with effect from March 2018
For our PSC clients, the specification for our PSC service can be read here – this overlays the full Terms of Business above
For our non PSC clients – individuals, small businesses, and YogaTax clients our Basis of Quotation guide sets out what is normally included in a quote from us, subject to anything specifically agreed between us.
Best practice: although not part of the contract between us, these schedules set out in detail suggested service levels, and are written by our regulatory body the ACCA – all other things being equal we would expect to work to the principles in these.
Most of our work is on pre agreed fixed fee agreements, but as a guide our headline hourly rates for work not on fixed fee are:
- £200 Director
- £100 Manager Grade staff
- £50 Senior technician grade staff
- £25 Junior technician grade staff
all vat exclusive